Communicating with People Experiencing a Mental Health Crisis | Virtual Classroom

This course will provide you with the knowledge and skills you need to effectively and safely communicate with individuals experiencing a mental health crisis with confidence and compassion.

Through an engaging virtual classroom session you will learn how to identify signs of a mental health crisis, reduce the immediate risks it may pose to the individual and others around them, and use communication to de-escalate a situation where an individual is in distress. You will also gain an understanding of the different types of mental health disorders and how they can affect communication.

Our expert trainers have years of experience working with individuals experiencing a mental health crisis and are dedicated to providing you with the most up-to-date information and techniques. Upon completion of the course, you will have the tools you need to communicate effectively with individuals in crisis and influence a positive and safer outcome.

This trainer-led virtual classroom course is 4 hours (including breaks) and delivered over Zoom. It can also be tailored for teams of colleagues to address the specific scenarios they face in their role and delivered by Maybo or by an organisation's in-house trainers either virtually or onsite - to arrange a consultation for team training please contact us.

Scheduled course dates in 2024/25:

Wednesday 5th March - 09:00

Friday 13th June - 09:00

Booking instructions:

Click on 'ILT Calendar' at the top of the page to check course availability and then click 'Add to Cart' and follow instructions to book your chosen course. If a course isn't showing in the calendar it's fully booked.