Introduction to Positive Approaches to Behaviour | Virtual Classroom

Sessions available:

Wednesday 15th April, 4.00pm - 5.30pm

This online virtual classroom course will provide you with positive and proactive approaches to managing behaviours of concern based on respect for the individual.

During an engaging virtual session you will learn how to identify behaviours that challenge and signs of escalation to reduce the immediate risks it may pose to the individual and others around them, and use communication to de-escalate a situation.

Our expert trainers have years of experience working with individuals exhibiting behaviours that challenge and are dedicated to providing you with the most up-to-date information and techniques. Upon completion of the course, you will have the tools you need to understanding how behaviours can change and how to spot signs of escalation, barriers to communication and how to minimise risk.

This course includes the following topics:

• Behaviours of concern
• Rights and responsibilities
• Planning to reduce risks and vulnerabilities 

• Common functions of behaviours of concern
• Instinctive reactions to emotional or threatening situations
• Potential triggers in self and others
• Levels of escalation

• People's needs and expectations
• Influencing positive outcomes
• Overcoming barriers to communication

Please also see our complimentary module, Introduction to Safer De-Escalation which gives you more practical skills to de-escalate challenging situations in the workplace.

Booking instructions:

Click 'Add to Cart' and follow instructions. You will be asked to choose from the available sessions.