Introduction to Safer De-Escalation | Virtual Classroom

Sessions available:

Friday 24th April, 4.00pm - 5.30pm

This online virtual classroom course explores de-escalation strategies to resolve a difficult situation and achieve a positive and safer outcome while maintaining personal safety. 

During an engaging virtual session you will learn how identify risk behaviours and signs of escalation and learn strategies for defusing and calming a situation.  

Our expert trainers have years of experience working with individuals exhibiting behaviours that challenge and are dedicated to providing you with the most up-to-date information and techniques. Upon completion of the course, you will have the tools you need to understanding how behaviours can change and how to spot signs of escalation, respond to heightened risk situations and exit strategies.

This course will cover the following topics:

• Maybo SAFER model

• Risk identification
• Informed decision-making

• Positive, non-aggressive approaches

• Safer positioning and teamworking skills 
• Strategies to defuse, calm and resolve
• Responding to behaviours of concern
• Heightened risk indicators
• Exit strategies in higher-risk situations
• Post-event impact and responsibilities

Please also see our complimentary modules: Introduction to Positive Approaches to Behaviour (for care, education and healthcare settings) or Introduction to Preventing Conflict and Reducing Risk (for work settings).

Booking instructions:

Click 'Add to Cart' and follow instructions. You will be asked to choose from the available sessions.