Maybo Online Training Store

This eLearning course is designed for frontline staff who may encounter conflict or work-related violence in their work. It has six parts and an estimated completion time of 1 hour and 40 minutes, but this will vary for each learner. The two modules of this course map directly to Maybo certified classroom modules and therefore can be undertaken as part of a blended learning programme. Read more

This eLearning course explores the risks we may experience and the steps we can take to reduce conflict during these challenging times when working in customer-facing retail and restaurant roles. It highlights how we can communicate positively with customers and keep everyone safe, in addition to covering more regular scenarios, such as angry customers, theft and disruptive behaviours experienced in our shops and restaurants. Individuals and small groups can immediately access this course here. Organisations can deploy it on their own systems at a reduced cost per head. For a quote and tailoring options, get in touch. Read more

Any use of physical intervention, especially physical restraint, carries significant risk. This self-study eLearning course provides critical information to anyone in roles where physical intervention may lead to the application of physical restraint.  Combining evidence-based guidance on the medical risks from Dr Anthony Bleetman and good practice methods to reduce risks in settings where restraint may be required to create and maintain safety.  Read more

This eLearning course explores the risks we may experience when working alone and the steps we can take to increase our personal safety.  It has one section and an estimated completion time of 30 minutes. Read more