Maybo Online Training Store

This eLearning course provides an introduction to PBS for people providing care and support to people with intellectual / learning disabilities or autism. Positive Behavioural Support (PBS) is a person-centred approach to supporting people who display or are at risk of displaying behaviours of concern (sometimes referred to as behaviours that challenge). The overall aim of PBS is to improve the quality of a person's life. After completing this course you will be able to return and revisit any part of it for 3 months from the date of your enrolment.  Read more

This course introduces the principles of supporting a child or young person's needs through a human rights approach. It highlights how to take measures to reduce restrictive practices that might be used intentionally or in some cases without realising they are restricting the child or young person's liberty or autonomy. It has an estimated completion time of 40 minutes. Read more

This eLearning module introduces the principles of supporting a person's needs through a human rights approach. It highlights how to take measures to reduce restrictive practices that might be used intentionally or in some cases without realising they are restricting the person's liberty or autonomy. Read more

This eLearning course explores the risks we may experience and the steps we can take to reduce conflict during these challenging times when working in customer-facing retail and restaurant roles. It highlights how we can communicate positively with customers and keep everyone safe, in addition to covering more regular scenarios, such as angry customers, theft and disruptive behaviours experienced in our shops and restaurants. Individuals and small groups can immediately access this course here. Organisations can deploy it on their own systems at a reduced cost per head. For a quote and tailoring options, get in touch. Read more

Any use of physical intervention, especially physical restraint, carries significant risk. This self-study eLearning course provides critical information to anyone in roles where physical intervention may lead to the application of physical restraint.  Combining evidence-based guidance on the medical risks from Dr Anthony Bleetman and good practice methods to reduce risks in settings where restraint may be required to create and maintain safety.  Read more

This course explores de-escalation strategies to resolve a difficult situation and achieve a positive and safer outcome while maintaining personal safety.  Through an engaging virtual classroom session you will learn how identify risk behaviours and signs of escalation and learn strategies for defusing and calming a situation.   Our expert trainers have years of experience working with individuals exhibiting behaviours that challenge and are dedicated to providing you with the most up-to-date information and techniques. Upon completion of the course, you will have the tools you need to understanding how behaviours can change and how to spot signs of escalation, respond to heightened risk situations and exit strategies.   This course includes the following topics: Maybo SAFER model Risk identification Informed decision-making Positive, non-aggressive approaches Safer positioning and teamworking skills  Strategies to defuse, calm and resolve Responding to behaviours of concern Heightened risk indicators Exit strategies in higher-risk situations Post-event impact and responsibilities This trainer-led virtual classroom course is 3.5 hours (including breaks) and delivered over Zoom. It can also be tailored for teams of colleagues to address the specific scenarios they face in their role and delivered by Maybo or by an organisation's in-house trainers either virtually or onsite - to arrange a consultation for team training please contact us. Scheduled course dates in 2024: Thursday 18th April 2024 - 13.30 Tuesday 4th June - 13:30 Monday 19th August - 13:30 Booking instructions: Click on 'ILT Calendar' at the top of the page to check course availability and then click 'Add to Cart' and follow instructions to book your chosen course. If a course isn't showing in the calendar it's fully booked. Read more